FAQ
Frequently Asked Questions
Shipping
How long does shipping take?
- United States: 7–14 business days
- International: 14–31 business days
Please note: delivery times may vary slightly due to customs or local courier delays.
Can I track my order?
Yes! You can track your shipment anytime by visiting our Track Your Order page.
Returns & Exchanges
What is your return policy?
We offer 30-day hassle-free returns on eligible items.
Is return shipping free?
Yes — we provide free return shipping for qualifying returns.
Do you charge restocking fees?
No, we do not charge any restocking fees.
Are there any items that can’t be returned?
Yes — final sale items are non-returnable.
How do I start a return?
Just reach out via our Contact Us page with your order number. We’ll send you easy return instructions and a prepaid label.
Orders & Payments
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and other secure checkout methods.
Can I change or cancel my order?
If your order hasn’t been shipped yet, please contact us as soon as possible and we’ll do our best to make changes.
Discounts & Promotions
Do you offer sales or discounts?
Yes! We regularly run exclusive offers, seasonal sales, and subscriber-only discounts.
How can I stay updated?
Sign up for our emails to be the first to know about special offers, new arrivals, and restocks. You’ll also receive a welcome discount when you join!
Still need help?
We’re here for you — contact us anytime via our Contact Us page.